Help Center

Popular articles

How do I pay bills that have moved to “in collections”?
How much did insurance cover on my bill?
Am I eligible for financial assistance?
How do I make a payment?
Why is a recent visit not mentioned on my bill?
When is my payment due?
I can’t afford to pay my bill right now, what should I do?
Why did insurance deny my claim?
How do I pay bills that have moved to “in collections”?
How do I see my outstanding bills?

Browse help topics

Make payments
What if I don't want to put my credit card info into a website?
How do I pay bills that have moved to “in collections”?
My balance was paid by HSA, why do I not see it applied?
Am I eligible for financial assistance?
How do I make a payment?
How do I pay for just some of my bills?
How do I apply for financial assistance?
What if I don't want to put my credit card info into a website?
I can’t afford to pay my bill right now, what should I do?
How do I pay bills that have moved to “in collections”?
What payment methods can I use?
How do I dispute a payment?
What do I do if I don’t agree with my bill?
How do I set up a payment schedule?
Update account
Why do I need to log in?
How do I log in?
How do I change my contact information?
How do I update my billing notifications?
Review balance
What does it mean if my bill is marked as "In Collections"?
What does it mean if my bill is marked as "In Collections"?
Why am I being charged by a provider I didn't see?
What if I received a bill for someone else?
Why is a recent visit not mentioned on my bill?
When is my payment due?
Why am I receiving multiple bills for the same visit?
What do I do if I don’t agree with my bill?
How do I see my outstanding bills?
Review insurance coverage
What is coinsurance?
What is an out-of-pocket maximum?
How much did insurance cover on my bill?
How do I add or change my insurance?
What is a premium?
What if my (or a family member’s) insurance has changed (or will be changing)?
What is a deductible?
What do I do if my insurance wasn’t billed?
Why did insurance deny my claim?
How much have I paid toward my deductible?
What is a copay?
What is an insurance adjustment?
Other
Am I paying Cedar, or am I paying my healthcare provider?
Why is Cedar appearing on my billing statement?
Does Cedar charge a fee to patients?
Who is Cedar?

Don't see your question?

One of our support representatives is here to help.
Contact Us