Help Center
Why is a recent visit not mentioned on my bill?
How do I see my outstanding bills?
Why did insurance deny my claim?
How do I make a payment?
I can’t afford to pay my bill right now, what should I do?
Am I eligible for financial assistance?
How do I pay bills that have moved to “in collections”?
How do I pay bills that have moved to “in collections”?
When is my payment due?
How much did insurance cover on my bill?
Browse help topics
Make payments
My balance was paid by HSA, why do I not see it applied?
What payment methods can I use?
What if I don't want to put my credit card info into a website?
How do I apply for financial assistance?
What do I do if I don’t agree with my bill?
How do I make a payment?
I can’t afford to pay my bill right now, what should I do?
Am I eligible for financial assistance?
How do I pay for just some of my bills?
How do I pay bills that have moved to “in collections”?
How do I set up a payment schedule?
What if I don't want to put my credit card info into a website?
How do I pay bills that have moved to “in collections”?
How do I dispute a payment?
Update account
Why do I need to log in?
How do I change my contact information?
How do I log in?
How do I update my billing notifications?
Review balance
Why is a recent visit not mentioned on my bill?
How do I see my outstanding bills?
Why am I receiving multiple bills for the same visit?
What do I do if I don’t agree with my bill?
What if I received a bill for someone else?
What does it mean if my bill is marked as "In Collections"?
Why am I being charged by a provider I didn't see?
When is my payment due?
What does it mean if my bill is marked as "In Collections"?
Review insurance coverage
What is a premium?
What is an insurance adjustment?
What is a deductible?
What is an out-of-pocket maximum?
What is a copay?
What is coinsurance?
Why did insurance deny my claim?
How do I add or change my insurance?
What if my (or a family member’s) insurance has changed (or will be changing)?
How much have I paid toward my deductible?
How much did insurance cover on my bill?
Other
Who is Cedar?
Am I paying Cedar, or am I paying my healthcare provider?
Does Cedar charge a fee to patients?
Why is Cedar appearing on my billing statement?
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